MEMBERSHIP
Member Letters
Fist bumps all the way. | PHOTO: COURTESY OF RILEY SMITH PHOTO
TWO THUMBS UP
Whenever I have to travel and make flight plans, I have always been perfectly satisfied with the service I have received at CAA here in Saint John. I frequently miss items on airline websites that potentially can save me money. I am happy to let CAA agents handle bookings, as they are much more familiar with the airline websites and are on top of any recent deals that may be on offer that I have not heard about. Recently, Nadeen saved me money when she noticed a special one-day discount with a different airline than I had requested. Thanks, Nadeen! I tell everyone how easy it is to book flights with CAA. They know what they’re doing and get the best fares and seats.
RAVE REVIEWS
We asked members who have recently used our services to share their experiences with us. Here are some of their comments:
The person who responded on the phone was courteous and professional. The estimated response time was accurate, and the fix was quick and easy. I was back on the road in no time. The tow truck driver was very polite.
Honest, reliable, speedy service, friendly attendant, informative advice. Service you can depend on. Peace of mind for me, considering my only knowledge about a vehicle is how to put gas in the tank. Yes, I would certainly recommend.
It was perfect! On the phone, good and effective conversation. Reassuring actions recommended and taken. The person was calm, understanding and action-oriented. The towing came within 15 minutes. He was also calm and reassuring and knew what to do, even if it was an easy call. It was resolved within 10 minutes.
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