Member Letters

SOLUTION-ORIENTED

The service was excellent, quick and professional. I was very thankful that CAA was doing the problem-solving for us! –Mark, Truro, N.S. POSITIVE RESULTS Anytime I have had to use CAA, I have always found good, fast service. –Samantha, Fredericton, N.B. PROFESSIONAL ATTITUDE The gentleman from the towing company was excellent! He took the piece of the undercarriage off my car and filled up my tire. Very personable. You have an excellent employee there! –Bill, Halifax, N.S. CONSISTENTLY RELIABLE CAA has provided wonderful, prompt service anytime I’ve needed roadside assistance. –Anne, Saint John, N.B. A VERY SPECIAL AGENT The agent I spoke to was empathetic and friendly. She made a horribly stressful situation relatively easy to deal with. The tow truck arrived within the promised time and was also very professional and efficient. –Jenna, Charlottetown, P.E.I. NEW MEMBER EXPERIENCE Signing up for CAA, calling back again to say our vehicle needed to be towed, and the fella who picked up our vehicle to take it to the dealer... all were amazing. Professional, efficient, just wonderful customer service. –A.Y., Bridgewater, N.S.